What’s new in the Eezytrace help center (October 2026)

📩 Support is one click away

A “Contact support” button is now visible at the top of every page: it opens the form directly. Urgent? Call +33 9 75 18 28 32, then press 1.

📩 Contact support

🗂️ Sections organized around your needs

• Contact support

• Getting started with Eezytrace

• Using the tablet every day

• Managing in the Espace Manager

• I have a problem

• Hardware and support

✅ Clearer procedures

• Synchronization: tap once on the number of records to synchronize (bottom right).

• Data update: quickly tap 5 times on the date of the last synchronization (bottom left).

• Unlocking the tablet: quickly tap the screen 5 times, then enter the password provided by support.

• App update: possible directly from the Play Store.

🆕 9 new articles

• My tablet has no 4G/5G connection

• Activate my Espace Manager account or recover my password

• I cannot log in to my session on the tablet

• My tasks to do do not appear

• Equipment return, replacement and warranty

• Export my records to PDF or Excel

• Get the setup QR code

• What I can configure myself

• Getting started with the Espace Manager

🌍 In French, English and Spanish

The help center is available in all three languages: switch language with the selector at the top of the page.

Your old links still work: they automatically redirect you to the right article.