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How do I unlock the tablet to access the settings?

Eezytrace tablets come locked by default, in a secure mode that limits their use to the Eezytrace application and, in some cases, to other authorized applications such as Wifi Center. This locked mode ensures that the tablet is only used for the defined business needs, avoiding any unwanted manipulation or installation.

🎯 Why is the tablet locked?

Eezytrace tablets are delivered locked (SureLock mode): you only see the Eezytrace app, the Wifi Center app and, where applicable, a few apps authorized by support. The rest of Android is hidden to prevent accidental changes.

🔓 Unlock the tablet temporarily

  1. Contact support to get the administrator password: +33 9 75 18 28 32 · assistance@eezytrace.com. This password is confidential.

  2. Quickly tap the screen 5 times: a password window appears.

  3. Enter the password: you reach the Administrator settings.

  4. Tap System settings to open the Android settings.

⚠️ The Exit SureLock button, at the very bottom of the Administrator settings, exits locked mode completely. Once you have exited, only support can lock the tablet again.

🎛️ What you can then adjust

🔁 Lock the tablet again

Simply leave the settings to return to Eezytrace. If you exited SureLock, contact support: they will lock the tablet again remotely. Never leave a tablet unlocked for long.