I cannot log in to my session on the tablet

You cannot open your session on the Eezytrace tablet? Go through these points in order.

1. Choose the right section: when Eezytrace opens, select your section, then tap “Next”. The list of users depends on the section chosen.

2. Your name is not in the list? Follow the article What should I do if my name is not on the tablet?

3. Tablet password rejected or forgotten: your manager can change it in the Espace Manager (Users > pencil icon on your record > tablet password). Then run a data update on the tablet.

4. You cannot see all your processes after logging in? Your user profile determines what you see: ask your manager to check it.

Still blocked? Contact support with your name and the tablet number.