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What should I do if my name is not on the tablet?

Below you'll find a video explaining the steps involved in logging on to the tablet.

Steps to follow

  1. Check the connection: the indicator at the bottom right of the screen must be green.

  2. Run a data update: quickly tap 5 times on the date and time of the last synchronization (bottom left), then on “Data update”. See the detailed procedure.

  3. Check the selected section: if your site has several sections, make sure you selected the right one on the home screen.

  4. Ask your manager to check in the Espace Manager that your user exists, is active and is assigned to your site.

Still missing? Contact Eezytrace support (+33 9 75 18 28 32 · assistance@eezytrace.com) with your name and the tablet number.