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Synchronization, data update, app update: what is the difference?
Three mechanisms move information between your tablet and the Espace Manager. They run automatically as soon as the tablet is connected to the Internet; you can also start them manually.
| Mechanism | What is transferred | How to start it manually |
|---|---|---|
| Data synchronization | Tablet ➜ Espace Manager: your records (checks, non-conformities, photos) | Tap once on the number of records to synchronize (bottom right), then on “Data synchronization”. Procedure |
| Data update (configuration) | Espace Manager ➜ tablet: users, processes, storage units, suppliers, documents… | Quickly tap 5 times on the date of the last synchronization (bottom left), then on “Data update”. Procedure |
| App update | New version of the Eezytrace app | From the tablet’s Play Store, or remotely by support. Check my version |
Who changes the configuration?
When you start using Eezytrace, the Customer Success team configures it according to your processes. Afterwards, you can change part of the configuration from the Espace Manager (users, cleaning plan, storage units, documents…). For everything else, contact support.